https://youtu.be/dQaKkcO2Stg

Step 1: Click on your name and open Departments from the drop-down menu

Step 2: Click add department member

Step 3: Add name, email and choose a role - other info is not required

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This will send an email to your department member and they will have access to HeyGov

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How notification work: If someone is part of a Department that has Forms and Payments attached to it, that someone will receive the notifications for those services in said Department.

Example: George is part of the Building department. The Building department is responsible for Building Permit and Zoning Permit. All the people in that department get the email notifications.

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There are 3 levels of permissions in HeyGov:

Here’s what they mean and what access they give to the department members

🟡 HeyGov Admin

Can control everything and access all departments

🔵 Department Admin

Can only control and access their own departments

⚪️ Department Member

Can only see information in their department