We are looking for a proactive, kind and creatively intelligent person to join our expanding team! We're looking for somebody to help us grow our business by proactively following up with new leads that we generate from our outbound marketing efforts. We're looking for somebody who can communicate with these new leads in a kind and understanding way.
Our European office is based in Niš. Our team supports two American companies with software development, customer support, and new client coordination. Your role would be primarily to support the growth and client acquisition strategy of American companies.
For the past 12+ months, our software team here in Niš has made big strides in product development. We now have a very strong web-based software solution that also runs as an iOS and Android app. It's sold to local governments throughout the US. End-users are primarily Millennials who love technology. Now that we've had great success, we're investing in building a larger team. This is the reason for this job posting and why we're looking for enthusiastic candidates who know, love, and understand mobile technology.
There is a huge market opportunity in North America. You would proactively connect with interested leads. We are specifically looking for candidates that have optimal written English language skills, are able to communicate ideas clearly, and are excited about mobile- and web technology. We also require candidates to be super-friendly, warm and be highly organized. We work in a friendly and warm team atmosphere with a laid-back and collaborative corporate culture.
Before I tell you three unique reasons why this role is so awesome, let me tell you a bit about why working for us would be way more exciting than other jobs. Actually, let me use the words of the CEO of our American company/partner since he's built a unique and quirky culture:
From CEO, Dustin Overbeck: I’ve done searches on other job boards (like Indeed, LinkedIn) to compare other similar jobs. Pretty much all these companies are overly "corporate". They are Boring with a capital “B”!
As an owner, one of my aims is to buck the tradition of a typical workplace. I know what corporate life is all about. Heck, I spent nine years in the corporate world -- stalk me on LinkedIn to see where it was spent. Corporate life can suck the ambition out of your soul. ? So no, working with us would not be “corporate” at all. We are a team of highly dynamic, culturally intelligent, and fun-loving people who are working together.
Here are 3 awesome reasons why working with us would be way better than working at all those other jobs that you might see advertised on other job boards. We offer the following:
We've made significant progress with product development and have the software sold into the US through our two American companies. We are therefore looking for a full-time New Client Coordinator. This would be somebody who will proactively connect and engage with our potential US clients. We need somebody to diagnose their unmet needs. This is done by asking potential clients a series of questions Socratically (via email or over the phone). This method is a "low pitch method" of truly understanding a client's needs.
We have a process and system already established, as well as having metrics in place. And best of all, we have pre-written scripts & scenarios that can use as templates to guide the conversations with our potential leads, at every stage in their buying process. Our sales system is all about: Patience, Process, and Content. This allows us to establish credibility with our potential clients. It opens up the dialogue for us to properly diagnose their current situation and understand their goals. And only after understanding their goals, we can propose some use case scenarios based on the benefits our software offers.
The great thing about this role is that you don't need to have prior sales or marketing experience. Our process and training will bring you up to speed. Instead, we're looking for candidates who have experience in customer service. We are specifically looking for an individual who is always kind & considerate. We're looking for somebody who is a great listener and who has awesome soft skills.